Enhance Treatment Package Policy
1. Overview:
We appreciate your trust in our clinic and are excited to offer treatment packages designed to cater to your beauty and wellness needs. To ensure the smooth scheduling of your sessions, we have implemented a payment policy that requires payments for each session to be made in advance before booking the subsequent session.
2. Payment Procedure:
Clients are required to make payment for each treatment session in full before scheduling the next session.
Payment can be made in person at the clinic's reception, through our secure online payment portal, or via other accepted payment methods.
3. Session Scheduling:
Once the payment for a particular session is received and confirmed, clients are welcome to schedule their next appointment.
Scheduling is subject to availability, and we recommend booking in advance to secure your preferred time slot.
4. Payment Confirmation:
Clients will receive a confirmation of payment for each session, serving as proof of payment for booking subsequent sessions.
The confirmation can be presented in person or digitally at the time of scheduling the next session.
5. Rescheduling and Cancellation:
In the event of rescheduling or cancellation, clients are required to provide a minimum notice period as outlined in our clinic's cancellation policy.
Payments made for the cancelled or rescheduled session can be applied to the next scheduled session within the specified notice period.
6. Non-Refundable Policy:
Payments for individual treatment sessions are non-refundable. This policy is in place to ensure fairness in scheduling and to accommodate other clients who may be on a waitlist.
7. Loyalty Points Accumulation:
Clients participating in treatment packages may also accumulate loyalty points based on their payments. These points can be redeemed for discounts on additional services or retail products.
8. Exceptional Circumstances:
In exceptional circumstances, such as documented emergencies or unforeseen events, the clinic may, at its discretion, consider alternative arrangements. Clients are encouraged to communicate any exceptional circumstances with our clinic staff for review.
9. Changes to Payment Policy:
The clinic reserves the right to make changes to this payment policy. Clients will be notified in advance of any modifications.
By adhering to this treatment package payment policy, we aim to streamline the scheduling process, ensure fairness in appointment availability, and provide you with a seamless and rewarding experience throughout your beauty and wellness journey with us. Thank you for choosing our clinic. Your satisfaction is our priority.